Your sales team'sWhatsApp inbox
Stop losing customers to slow replies. layan.je gives your team a shared WhatsApp inbox with auto-assignment, SLA tracking, and real-time collaboration.
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Everything your sales team needs
Built specifically for teams managing customer conversations on WhatsApp. No bloat, just the tools that matter.
Shared Team Inbox
Every WhatsApp conversation in one place. Any team member can jump in and reply — no more missed messages.
Smart Auto-Assignment
New conversations are automatically assigned based on workload. Your team stays balanced, customers get faster replies.
SLA Tracking
2-hour response time threshold with real-time indicators. Red alerts when a customer has been waiting too long.
Follow-Up Reminders
Automatic flags when a customer goes silent for 24+ hours after your reply. Never let a lead go cold.
Team Collaboration
Any staff can chime in on any conversation. Participation is tracked so you always know who helped.
Media Manager
Organize product images, price lists, and promo materials. Staff can browse and send media directly in chat.
Performance Metrics
Track response times, message volumes, and team activity. Know exactly how your team is performing.
Role-Based Access
Admins manage the workspace, staff focus on conversations. Clear permissions keep things organized.
Up and running in minutes
Connect WhatsApp
Link your WhatsApp Business number through the Meta Cloud API. We walk you through every step.
Invite Your Team
Add your sales staff with role-based access. Admins manage, staff focus on conversations.
Start Replying
Messages flow in automatically. Auto-assignment distributes workload. SLA tracking keeps everyone accountable.
Built for teams that sell on WhatsApp
E-Commerce Teams
- Handle order inquiries from multiple customers
- Send product images and price lists instantly
- Track which staff closed the most sales
Service Businesses
- Never miss a booking request again
- SLA alerts ensure timely responses
- Follow-up reminders for pending quotes
Sales Agencies
- Distribute leads automatically across agents
- Monitor team performance in real-time
- Conversation history for seamless handoffs
Common questions
What is layan.je?
layan.je is a WhatsApp Team Inbox built for sales teams. It connects to the official WhatsApp Cloud API and gives your team a shared inbox with auto-assignment, SLA tracking, and collaboration tools.
How does billing work?
We offer monthly subscription plans billed through Stripe. You can choose Starter ($49/mo), Growth ($99/mo), or Scale ($199/mo) depending on your team size. You can upgrade, downgrade, or cancel anytime.
Do I need a WhatsApp Business API account?
Yes. layan.je connects to the official Meta WhatsApp Cloud API. You'll need a Meta Business account and a WhatsApp Business phone number. We guide you through the setup process.
Can I cancel my subscription?
Absolutely. You can cancel anytime from your workspace settings. Your access continues until the end of your current billing period. See our refund policy for details.
Is my data secure?
Yes. We use Convex for our backend with built-in encryption. Authentication is handled by WorkOS AuthKit. We never store WhatsApp message content on third-party servers beyond our secure database.
How many team members can I add?
It depends on your plan: Starter supports up to 5 members, Growth up to 20, and Scale up to 100. You can upgrade your plan at any time as your team grows.
Ready to stop losing customers?
Get your team on layan.je today. Plans start at $49/month.